Most cited
Posts that commenters keep linking to, ranked by how many different people have cited them in Hacker News comments. 40 posts.
A Plan for Spam
August 2002 (This article describes the spam-filtering techniques used in the spamproof web-based mail reader we built to exercise Arc . An improved algorithm is described in Better Bayesian Filtering .) I think it's possible to stop spam, and that content-based filters are the way to do it. The Achilles heel of the…
How Microsoft Lost the API War
Here’s a theory you hear a lot these days: “Microsoft is finished. As soon as Linux makes some inroads on the desktop and web applications replace desktop applications, the mighty empir…
Groupware Bad
This piece has gotten a lot of attention over the years. I have heard a lot of people saying that they had been "inspired" by it. I fear that what they meant was that they were inspired by the one pull-quote that people tend to quote from it, and ignored the rest. So if someone has linked you to this page, or if…
Fire And Motion
Sometimes I just can’t get anything done. Sure, I come into the office, putter around, check my email every ten seconds, read the web, even do a few brainless tasks like paying the American E…
Why to Not Not Start a Startup
March 2007 (This essay is derived from talks at the 2007 Startup School and the Berkeley CSUA.) We've now been doing Y Combinator long enough to have some data about success rates. Our first batch, in the summer of 2005, had eight startups in it. Of those eight, it now looks as if at least four succeeded. Three have…
Don’t Let Architecture Astronauts Scare You
When great thinkers think about problems, they start to see patterns. They look at the problem of people sending each other word-processor files, and then they look at the problem of people sending…
Why Smart People Have Bad Ideas
April 2005 This summer, as an experiment, some friends and I are giving seed funding to a bunch of new startups. It's an experiment because we're prepared to fund younger founders than most investors would. That's why we're doing it during the summer—so even college students can participate. We know from Google and…
How to Fund a Startup
November 2005 Venture funding works like gears. A typical startup goes through several rounds of funding, and at each round you want to take just enough money to reach the speed where you can shift into the next gear. Few startups get it quite right. Many are underfunded. A few are overfunded, which is like trying to…
The Power of the Marginal
June 2006 (This essay is derived from talks at Usenix 2006 and Railsconf 2006.) A couple years ago my friend Trevor and I went to look at the Apple garage. As we stood there, he said that as a kid growing up in Saskatchewan he'd been amazed at the dedication Jobs and Wozniak must have had to work in a garage. "Those…
Hitting the High Notes
In March, 2000, I launched this site with the shaky claim that most people are wrong in thinking you need an idea to make a successful software company: The common belief is that when you’re …
Evidence Based Scheduling
Software developers don’t really like to make schedules. Usually, they try to get away without one. “It’ll be done when it’s done!” they say, expecting that such a brave, funny zinger will reduce t…
The Guerrilla Guide to Interviewing
The current version of this article is The Guerrilla Guide to Interviewing, Version 3.0.
Strategy Letter III: Let Me Go Back!
When you’re trying to get people to switch from a competitor to your product, you need to understand barriers to entry, and you need to understand them a lot better than you think, or people …
Strategy Letter II: Chicken and Egg Problems
The idea of advertising is to lie without getting caught. Most companies, when they run an advertising campaign, simply take the most unfortunate truth about their company, turn it upside down (…
Good Software Takes Ten Years. Get Used To it.
Have a look at this little chart: [Source: Iris Associates] This is a chart showing the number of installed seats of the Lotus Notes workgroup software, from the time it was introduced in 1989 thro…
Seven steps to remarkable customer service
As a bootstrapped software company, Fog Creek couldn’t afford to hire customer service people for the first couple of years, so Michael and I did it ourselves. The time we spent helping customers t…