Signal v. Noise company blog
Jason Fried: Get Satisfaction is "awfully close to blackmail"
Get Satisfaction, a third-party customer service app/community, allows customers to offer feedback, make suggestions, get their questions answered, and generally get help with a product or service. A good idea Building support/community infrastructure is a pain point for a lot of companies. The…
- Points
- 291
- HN comments
- 142
- Submissions
- 1
- Cited by
- 11 commenters
Tech Industry & BusinessSociety, Policy & Culture2009
On Hacker News
| Submitted | Title on HN | Points | Comments |
|---|---|---|---|
| Mar 31, 2009 | Jason Fried: Get Satisfaction is "awfully close to blackmail" by ionfish | 291 | 142 |
Cited in comments
Linked from 11 Hacker News comments by 11 different people, from Mar 2009 to Jun 2012.
Most recent:
- adrianhoward · Jun 13, 2012
- mislav · Dec 19, 2011
- davidmathers · Oct 31, 2011
- ianterrell · Jun 25, 2011
- sudonim · Feb 11, 2011
- gkoberger · Feb 17, 2010
