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Tech Industry & Business
Any year
Will it lens?
Insights from Googlers into our products, technology, and the Google culture
How My Brain Kept Me from Co-Founding YouTube
It's not about technology for its own sake. It's about being able to implement your ideas.
Why People Don’t Install Firefox - Part III
In Part I we discussed a framework around understanding the Firefox user experience at the moment a person installs Firefox. In Part II we walked ...
Undergraduation
March 2005 (Parts of this essay began as replies to students who wrote to me with questions.) Recently I've had several emails from computer science undergrads asking what to do in college. I might not be the best source of advice, because I was a philosophy major in college. But I took so many CS classes that most CS…
Twitter, Ruby on Rails, Scala and people who don’t RTFA
The Register recently published an article titled, “Twitter jilts Ruby for Scala“, prompting a wave of Tweets (Twitter messages for the jargon challenged)
37signals' follow up on "Get Satisfaction, Or Else..."
On Tuesday I posted Get Satisfaction, Or Else. The post detailed how we felt Get Satisfaction misled our customers into thinking the Get Satisfaction site was an official place to get 37signals customer service and support. The post brought out passionate responses on both sides of the issue. Fi…
Designing to Sell
Are you the owner of this domain? Visit Porkbun to start building your website. We may already have a design waiting for you.
It’s very easy to underprice your product
What’s the right price for your product? According to Steve Blank, it’s apparently $0. And it’s also $1 million. What? Listen to this wonderful story to learn how Steve uses these…
Jason Fried: Get Satisfaction is "awfully close to blackmail"
Get Satisfaction, a third-party customer service app/community, allows customers to offer feedback, make suggestions, get their questions answered, and generally get help with a product or service. A good idea Building support/community infrastructure is a pain point for a lot of companies. The…
How My Startup Failed
Share a story that could only come from you. A spiritual experience, unexplained mystery, or an unlikely series of coincidences.
Sell it before you build it
Fliggo does it right: Fliggo Pro is a minimum viable product in action. MVPs reduce time to market. It’s a good sign when people sign up to be notified. And if nobody signs up, you build the …
Google Checkout still unfit for business: I got my money, but would you?
After my rant about my Google Checkout fiasco and its subsequent mass exposure, Google has restored my Checkout account. I received two emails: one, a very ‘typical Google’ form letter:
Google To Cut 200 Jobs
Insights from Googlers into our products, technology, and the Google culture
Google is Evil, Worse than PayPal: Don't use Google Checkout for your business
Wanting to offer an alternative to PayPal, we set up a Google Checkout account for people to buy our ebook.