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Reading List: Fog Creek Software Management Training Program
The management training program we’re starting up here at Fog Creek will take about three years and will be relatively intensive. Among other things, there will be a required reading list con…
Why Smart People Have Bad Ideas
April 2005 This summer, as an experiment, some friends and I are giving seed funding to a bunch of new startups. It's an experiment because we're prepared to fund younger founders than most investors would. That's why we're doing it during the summer—so even college students can participate. We know from Google and…
Seven steps to remarkable customer service
As a bootstrapped software company, Fog Creek couldn’t afford to hire customer service people for the first couple of years, so Michael and I did it ourselves. The time we spent helping customers t…