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3192

Customers don't want chat bots

I came across an intriguing comment recently by Sam Altman, the CEO of OpenAI and public face of ChatGPT. Altman has been in the news quite a bit during his global PR tour, including an appearance at a U.S. Senate hearing last Tuesday, during which he asked for Congressional regulation of AI.

3207

What Do We Owe Our Teams?

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model. Last week, though, in my product leadership workshop, we had an…