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37signals' follow up on "Get Satisfaction, Or Else..."
On Tuesday I posted Get Satisfaction, Or Else. The post detailed how we felt Get Satisfaction misled our customers into thinking the Get Satisfaction site was an official place to get 37signals customer service and support. The post brought out passionate responses on both sides of the issue. Fi…
Designing to Sell
Are you the owner of this domain? Visit Porkbun to start building your website. We may already have a design waiting for you.
It’s very easy to underprice your product
What’s the right price for your product? According to Steve Blank, it’s apparently $0. And it’s also $1 million. What? Listen to this wonderful story to learn how Steve uses these…
Jason Fried: Get Satisfaction is "awfully close to blackmail"
Get Satisfaction, a third-party customer service app/community, allows customers to offer feedback, make suggestions, get their questions answered, and generally get help with a product or service. A good idea Building support/community infrastructure is a pain point for a lot of companies. The…
Sell it before you build it
Fliggo does it right: Fliggo Pro is a minimum viable product in action. MVPs reduce time to market. It’s a good sign when people sign up to be notified. And if nobody signs up, you build the …
Google To Cut 200 Jobs
Insights from Googlers into our products, technology, and the Google culture
What is the minimum viable product?
Eric Ries and I recently sat down to talk about minimum viable products: the product with just the necessary features to get money and feedback from early adopters. The minimum viable product (MVP)…
Sometimes having nothing to lose can be a real advantage for a startup
espite being coastally challenged (currently living in Philadelphia), Josh has been an active entrepreneur and investor in the Internet industry since its commercialization. In 1992, while he was a student at the Wharton School of the University of Pennsylvania, Josh co-founded Infonautics Corporation – an Internet…
Strategies to Take on an Established Competitor
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Some Brutally Honest iPhone App Sales Numbers: $32k Spent vs $535 Revenue
I will freely admit, I’ve been avoiding writing this article. In fact, as I type this, I’m still not sure that it’s something that I want to do. However, again, I come back to that damn promise I made when I started this whole thing about being open and honest. Curse me and my big mouth! I also stated just over a week…
How did the web lose faith in charging for stuff?
We’ve been talking about the basic wonder of putting a price on your product for such a long time that it almost seems trite at this point. I certainly thought that point would have lost propulsion long ago, but I keep being surprised by the contrary. It seems that the web has been so thor…
Wolfram|Alpha Is Coming
A computational knowledge engine accessing trillions of pieces of curated data and millions of lines of algorithms will soon be released by Wolfram Research.
You can go beyond quotas now on Google AppEngine
Posted by Brett Slatkin, App Engine Team We're psyched to announce that developers can now purchase additional computing resources on App ...
How IMVU learned its way to $10M a year
“Lean startups are built from the ground up for learning about customers.” – Eric Ries I recently sat in on Eric Ries’ presentation on lean startups at Berkeley. The slides and audio ar…
Heroku: Why Instant Deployment Matters (YC W08)
How much better are two steps than three? Does it matter if something takes five minutes instead of twenty? When it comes to software deployment and...
Last.fm: "Techcrunch are full of shit"
On Friday night a technology blog called Techcrunch posted a vicious and completely false rumour about us: that Last.fm handed data to the RIAA so they could track who’s been listening to the “leaked” U2 album.
Matt Mullenweg's 12 Rules to Move from 1 User to 100k
Printer-Friendly Flyer One-Page Flyer (PDF) for your bulletin board. (Requires the free Adobe Acrobat Reader .)
iReddit: The official Reddit iPhone app arrives
Get the latest product news, company announcements, and user insights from the official Reddit blog.