I enjoyed Sean Boots’ look back at the first decade of the Canadian Digital Service , which started at the same time that I started at 18F . It sounds like CDS ran into the same obstacle as every successfully digital service: user research and product thinking reveals the need for fundamental change in service…
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I’m a smart guy. I’m not bragging. It’s not like I deserve any credit for being smart. I didn’t do anything to make that happen. I’m also tall, but nobody compliments me on that. (Good job being tall!) Intelligence is an immutable characteristic that I have at times capitalized on and at other times let […]
One of the features that I’m most pleased with on Richmond Sunlight is the integration of video. It’s one thing to put up chunks of video for people to paw through, but it’s another to automatically index it so that people can be directed to just the parts of the video that interest them. That […]