View from the Wing

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Visit viewfromthewing.boardingarea.com → RSS feedOn Hacker News Jan 2017 – Oct 2018

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Basic Economy Fares Don't Lower Ticket Prices, They Increase Ticket Prices

2017181 points417 comments Tech Industry & Business details

When Delta started testing 'Basic Economy' fares in 2012 the idea was to compete with the ultra low cost carriers -- they already had to match price, so they wanted to be able to offer a product that was closer to the limited service Spirit provided, in hopes that customers would buy up to more expensive fares for…

United Airlines Threatens to Engage Collections for Passengers Who Skip Segments

2018121 points149 comments Tech Industry & Business details

United reportedly has an effort to go after customers specifically that utilize Skiplagged to fly hidden city itineraries on the airline. In one case they're demanding payment of over $3000 and threatening to shut down the member's frequent flyer account and ban then from the airline. They are also threatening to send…