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Howard Love

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There is a documentary called “ The Fog of War ” (won an Academy Award) that describes decision making in a war. It features Robert McNamara, who was Secretary of Defense in the context of Vietnam. Wars are very messy and the information available to the generals and decision-makers is usually very imperfect and…

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How a Large Customer Can Kill a Startup

I often hear a founder get very excited about the prospect of a large customer. The implied expectation is that this out-sized customer is going to shower the startup with cash & confer on them the imprimatur of legitimacy. However, when I hear a founder start talking about “the big one” I cringe. I start …