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Forgoing sleep is like borrowing from a loan shark. Sure you get that extra hours right now to cover for your overly-optimistic estimation, but at what price? The shark will be back and if you can’t pay, he’ll break your creativity, morale, and good-mannered nature as virtue twigs. N…
Today we launch Basecamp Classic Mobile for phones and devices with WebKit browsers. This includes the iPhone 3GS, iPhone 4, iPad, Motorola Droid X, Motorola Droid 2, Samsung Galaxy S, HTC Incredible, HTC Evo, Palm Pre 2, BlackBerry Torch, or any other device running iOS 4+, Android 2.1+, webOS 2, …
Our Bootstrapped, Profitable, & Proud series profiles companies that have over one million dollars in revenues, didn’t take VC, and are profitable.
Paul Graham thinks that startup founders need to sell their companies to get freedom and security: They want enough money that (a) they don’t have to worry about running out of money and (b) they can spend their time how they want. Running your own business offers neither. You certainly don…
Since the beginning, Basecamp has been marketed as a collaboration tool for small businesses (or small groups inside larger businesses). However, over the years we’ve also heard from many thousands of people who use Basecamp outside of work. They’ve turned to Basecamp to help them ma…
An intense debate about business models, bubbles, capitalism, quality of life, market share vs. profit share, running a business vs. selling a business, and a variety of other related topics from episode 46 of This Week in Startups. This is really good stuff. (There’s 47 minutes of mater…
At our company-wide get together last December we decided that 2008 was going to be a year of workplace experiments. Among other things, we discussed how we could make 37signals one of the best places in the world to work, learn, and generally be happy. Here’s are a few of the things we…
Three years ago, I wrote about how improvements in technology keep allowing us to punt on sharding the Basecamp database. This is still true, only more so now. We’ve grown enormously over the last three years but RAM keeps getting cheaper and FusionIO SSD’s keep getting faster. If an…
Perhaps it’s my inner engineer, but seeing behind the scenes of workshops, be they real or digital, always fascinates me. Maybe that’s why How it’s Made is so compelling. The show proves that there’s more than just the end product: the workspace and the process that surround…
Verifiable (shut down August 1, 2010) Stuart Roseman shut down Verifiable, a crowdsourced charting and data analysis site, to start SaneBox, a product that automatically identifies important email and separates them in a user’s inbox. Below, he explains how he knew when it was time to pull t…
REWORK, our new book on starting, building, and growing — or not growing — a business was released one week ago today. The book is selling out around the country and rocketed to #3 on Amazon.com’s bestseller list. Thanks to everyone who picked up a copy and spread the word. But…
The majority of Ajax operations in Basecamp are handled with Server-generated JavaScript Responses (SJR). It works like this: Form is submitted via a XMLHttpRequest-powered form. Server creates or updates a model object. Server generates a JavaScript response that includes the updated HTML templa…
Microsoft has filed suit against Salesforce for infringing the following patent: Method and system for mapping between logical data and physical data System and method for providing and displaying a web page having an embedded menu Method and system for stacking toolbars in a computer display Aut…
A good portion of this industry is still trying to figure out how to make money for the first time (hint: charge people). But for those who’ve mastered that, I want to talk about the next step: making money twice (or three or four times). Making money off original content isn’t hard …
Two years ago this week, I started working at 37signals. I couldn’t make a web app to find my way out of a paper bag. When I started working here, my technical skills were in tools like Excel, R, and Matlab, and I could muddle my way through SQL queries. I had the basic technical skills tha…
For a long time I’ve felt like the only thing worth working on is the next most important thing. Why spend time working on something that’s less important if there’s something more important that needs work? I’ve changed my mind on this. I think it’s always good to…
Sortfolio, our visual directory of web designers, has been helping companies find web design firms (and helping web design firms find clients) since October of 2009. Sortfolio works It’s been working quite well for people. In a recent survey we conducted, 45% generated new business th…
Not all publications are on a financial deathwatch. Cook’s Illustrated takes no ads and charges for access to its recipes online. According to “Let’s Invent an iTunes for News,” the publication has 900,000 print subscribers (and 100,000 newsstand buyers) and is thriving online with …
The tech world is obsessed with what’s next. It has become so used to the constant flow of new products and new companies that newness itself has been placed on a pedestal. But outside of a few breakthroughs here and there, most things that are good are good because they got there slowly. …
A few weeks ago, Paul Graham wrote a great essay about doing things that don’t scale. As usual, it’s clearly argued, well written, and full of solid advice. If your first instinct as a product developer or entrepreneur is to automate everything you can, I recommend reading Paul’s …
It used to be a jarring experience to setup a new machine for development, but progress has paved the dirt road into a silky smooth autobahn. These are the tools we use today: Homebrew: Remember how painful it used to be to get imagemagick installed? Now it takes about a minute. “brew insta…
I’m not going to lie. I was never a Microsoft fan. Not even when I was using Windows (that I begrudgingly moved to after the Amiga). But at least you used to have some awe and respect for the gorilla that was Microsoft. Bill Gates might have been an evil genius, but at least he was a genius. …
It goes without saying that we use Rails a lot here at 37signals. Often times, when we look at a problem, we turn to Rails or something similar, because when you have a high-performance precision screwdriver, everything starts to look like a finely engineered screw. Sometimes, what you really need …
On Tuesday I posted Get Satisfaction, Or Else. The post detailed how we felt Get Satisfaction misled our customers into thinking the Get Satisfaction site was an official place to get 37signals customer service and support. The post brought out passionate responses on both sides of the issue. Fi…
“Oh, that’s not my job,” is the sound of doom. Maybe not imminent doom, but doom indeed. It’s the magic inflection point when a company becomes too big (even if only psychologically) for any single employee to give a rat’s ass about job numero uno: Making shit work. …
Braintree’s Bryan Johnson will answer your questions in the comments section. In 2003, Bryan Johnson (right) was hired for a commission-only job selling credit card services to businesses. “I was broke,” says Johnson. “The job was brutal. Business owners were tired of the industry’s decep…
Techies, VCs, and the press are always swooning over the glory of the Bay area. This is where all the excitement, the money, and the people are, they say. And that’s true to the extent that your great big idea fits the current cultural mold of that environment. If you’re looking to b…
A year ago we put Sortfolio up for sale. We entertained a variety of offers, met with a few potential suitors in person, and negotiated numbers. Ultimately nothing came together. Then we shelved the process so we could focus all of our efforts on designing and building the new Basecamp. Sort…
Remember way back to, oh, six months ago when champagne was popping and markets were roaring? Back when companies with no or few profits could premiere on the world stage to grand applause by merely converting a dollar into fifty cents? Those were the good times of boom, boom, pow. It’s am…