Best of 2021

The blog posts Hacker News loved most in 2021. 2,323 posts.

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647

What's Salesforce? (2019)

Customer relationship management (CRM) is the biggest, fastest growing software market in the world. $40B is spent on CRMs annually, and almost all companies have one. But for those of us that don’t directly use a CRM… what’s the big deal? A CRM is the source-of-truth for all customer data and interactions. Need to…