Nielsen Norman Group company blog
Participation Inequality: The 90-9-1 Rule for Social Features
In most online communities, 90% of users are lurkers who never contribute, 9% of users contribute a little, and 1% of users account for almost all the action.
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Design & UXSociety, Policy & Culture2014
Cited in comments
Linked from 11 Hacker News comments by 10 different people, from Nov 2014 to Feb 2024.
Most recent:
- zoogeny · Feb 5, 2024
- BoorishBears · Sep 23, 2023
- shagie · Jun 10, 2023
- johnchristopher · Apr 15, 2023
- knaik94 · Sep 28, 2022
- dredmorbius · Jan 12, 2022
