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2014

It's okay to make something nobody wants

产品看起来是给用户用的,但我觉得这可能是一种假象,它实际上更像是一种自我表达。 许多表达被不同的人创造出来,经历了自然选择后,存活下来的那一个,是用户喜欢的那个。 我的意思是,这个过程是这么发生的:你做一个东西,不是“我觉得他们可能需要这个”而做,而是“我觉得这个有点意思”而做。然后,别人在使用你的产品时,感受到了与你相同的那种感受,这时他说:“我觉得这个有点意思”。 从这个角度来说,产品就像一种情绪的存储器,作者存进去,复制一千份,用户从产品中取出来。 你不能自己不含任何情感,却期望用户使用后带有情感。 我觉得即使做了个没人想要的东西,也没关系。你唯一需要做的是确保你已经完整呈现了你的情感。…

2016

Programming is hard

Software is weird. In its basic form, software is this very abstract thing with seemingly little connection to the real world. Yet graphical applications running on a hardware device like a modern phone feel very real, even to people who have no appreciation of what happens within this “black box”. Some pieces of…

2035

Coffee in a Can

Life’s inconveniences, when they happen to you and me, are just that. Inconveniences. When they happen to some people though they end up becoming multi-billion dollar businesses. This is the story of Japan’s canned coffee. One finds at least one vending machine in almost every street in

2036

It's My Monitor

This is the first in (maybe) a series of “Tales From Tech Support”, which are true stories from my point of view. I’ll probably only post these on a Friday. In the 1990s, I worked as a contractor for a large, well-established accounting firm. We’d often buy new equipment and unpack it at the helpdesk, throw away all…