Most cited

Posts that commenters keep linking to, ranked by how many different people have cited them in Hacker News comments. 167 posts.

Tech Industry & Business
2021
80

What's Salesforce? (2019)

Customer relationship management (CRM) is the biggest, fastest growing software market in the world. $40B is spent on CRMs annually, and almost all companies have one. But for those of us that don’t directly use a CRM… what’s the big deal? A CRM is the source-of-truth for all customer data and interactions. Need to…