1
Who's on call?
Implementation of an on-call policy requires answering precisely these questions: who is responsible for on-call duties for an application/service, and how is that responsibility defined? More succinctly, who owns on-call?
Susan Fowler
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2
The Ops Identity Crisis
A big theme in the keynotes and conversation during Velocity Conf in NYC a few weeks ago was the role of ops in an "ops-less" and "server-less" world. It's also been a big feature in discussions on twitter and in conversations I've had with coworkers and friends in the industry.