Poor Deming never stood a chance
This post is an elaboration of a shorter post I wrote about five years ago. The two management giants of the mid-twentieth century were Peter Drucker and W. Edwards Deming. Ironically, while Drucke…
Lorin Hochstein's ramblings about software, complex systems, and incidents.
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This post is an elaboration of a shorter post I wrote about five years ago. The two management giants of the mid-twentieth century were Peter Drucker and W. Edwards Deming. Ironically, while Drucke…
A play in one act Dramatis personae EM, an engineering manager TL, the tech lead for the team X, an engineering manager from a different team Scene 1: A meeting room in an office. The walls are ado…
Here’s another blog post on gathering some common threads from reading recent posts. Today’s topic is about the unassuming nature of talented software engineers. The first thread was a …
A common failure mode in complex systems is that some part of the system hits a limit and falls over. In the software world, we call this phenomenon resource exhaustion, and a classic example of th…
There’s a collection of friends that I have a standing videochat with every couple of weeks. We had been meeting at 8am, but several people developed conflicts at that time, including me. I h…
FAA data shows 30 near-misses at Reagan Airport – NPR, Jan 30, 2025 The amount of attention an incident gets is proportional to the severity of the incident: the greater the impact to the organizat…
All ambiguity is resolved by actions of practitioners at the sharp end of the system.Dr. Richard I. Cook, How Complex Systems Fail There’s a wonderful book by the late urban planning professo…