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Fixing Macs door to door
Fun stories from my time working as an AppleCare Dispatch contractor going door to door in Chicago.
Mat Duggan
Old fashioned YAML farmer
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Visit matduggan.com → RSS feedOn Hacker News Aug 2021 – Oct 2026
Infrastructure & DevOps 9Society, Policy & Culture 8Tools & Productivity 6Software Engineering 5Life, Learning & Writing 5Networking & Internet 4
2
Monitoring Is a Pain
And we're all doing it wrong (including me) I have a confession. Despite having been hired multiple times in part due to my experience with monitoring platforms, I have come to hate monitoring. Monitoring and observability tools commit the cardinal sin of tricking people into thinking this is an
3
OTel isn’t going well
For years now one of the most reliable complaints I hear when I try to drag a team off their vendor specific SDK and onto OpenTelemetry is some variation of: "why does it seem like this isn't done yet?" Vendor SDKs for observability are, to put it charitably, idiot-
4
Make Tmux the OS
I recently watched the talk by Scott Jenson titled "Are we really going to use the same Desktop UX forever?" https://www.youtube.com/watch?v=V7AfAcQwLW0&t=445s. He's a great presenter, really articulate and concise. The kind of speaker that you'd gladly listen to for 3+
5
Making RSS More Fun
I wrote a browser extension to try and make finding random, independent websites more fun.
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The year of the 3D printed miniature and other lies we tell ourselves
3D printing and miniatures as a case study in how tech misses what users actually want