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One of the best ways to find ways to improve performance, we’ve found, is to work closely with our customers. We love shared troubleshooting sessions with their own engineering teams to find and eliminate bottlenecks.
Dropbox is well known for storing users’ files—but it’s equally important we can retrieve content quickly when our users need it most. For the Retrieval Experiences team, that means building a search experience that is as fast, simple, and powerful as possible. But when we conducted a research study in July 2022, one…