Inside Intercom

blog.intercom.io

Articles and Podcasts on Customer Service, AI and Automation, Product, and more.

Popular posts: 3
Total points: 402
HN comments: 56
Rank: #3,355 company

Visit blog.intercom.io → RSS feedOn Hacker News Mar 2012 – May 2016

Startups 1 Life, Learning & Writing 1 Design & UX 1 Tech Industry & Business 1 AI & Machine Learning 1

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Criticism is a Two Way Street - Things you should know before criticising

2012178 points33 comments Life, Learning & Writing details

A post by Jason Fried titled “Give it 5 minutes” reminded me of a great technique I learned about from Bill Buxton. Bill is a Principal Researcher in Microsoft where his main role focuses on designing…

Start-ups: Understand what you mean when you say "market"

2012121 points9 comments Tech Industry & Business details

Principles of bot design

2016103 points14 comments Design & UX details