Anatomy of a credit card rewards program
Credit card rewards are mostly funded out of interchange, a fee paid by businesses to accept cards.
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Credit card rewards are mostly funded out of interchange, a fee paid by businesses to accept cards.
Credit card debt is the waste stream of consumer finance. The debt collection industry ends up being sordid, for complex structural and microeconomic reasons.
The structural reasons why banks sometimes behave bizarrely in interactions with customers, like forgetting things which customers tell them.
Jurisdictional gamesmanship is a common strategy for crypto businesses. Here is how it worked out for Binance and its CEO. Spoiler: poorly.
We may be in the early stages of a banking crisis: why, what we're doing to avoid it, and what we may not get about it.
ATMs are connected to banks by networks which operate little-understood payment rails.
Crypto advocates kicked off a recent, somewhat politicized, discussion of debanking. Strap in for scintillating banking compliance trivia.
A brief overview of what money laundering is, what financial institutions do about it, and why.
Ever wondered about what happens when banks are closed or why some apps have operating hours? It's fascinating.
Check cashing, as a business, is a poorly understood "alternative" financial service.
Chicago and Bally's have teamed up in an investment offering.
The financial industry has paid tens of billions of dollars in tuition on fraud detection. Here are some observations for investigators with badges, press cards, or GoPros.
Title insurance is grossly overpriced relative to actual risks involved. Why is that?
Regulation-induced monocultures meet unfortunate but explicable engineering decisions.
Why the banks really hate fintechs that allow businesses to learn your account number easily.
A brief retrospective on an attractive product First Republic used to offer, and a wider discourse on the banking crisis.
Counterintuitively, businesses, customers, and society prefer having fraud to what they'd need to do to not have it.
Crypto’s most popular product offers capital efficiency for professionals, leveraged exposure for the masses, rich yields for market makers — and a poorly understood failure mode.
The gaps scammers exploit in gift cards are the result of deliberate policy tradeoffs.
Ever transferred assets between brokerages? Impressive, terrifying machinations happened in the background. No cats were harmed.
Mortgages are popularly thought of as loans, but to understand the industry, it's better to model them as complex manufactured products.
A lot of more modern financial infrastructure follows the paths blazed by checks, at least in the U.S.
Bank transfers have exploded as a payment method in India and may become more common in much of the world.
How digital wallets work, and how payment costs drive a lot of product decisions inside and around them.